New Affinity have developed a ground-up custom database for us that is continually honed to our needs. All of our customer-facing transactions are managed through this system along with many of our assets. New Affinity provide a service that effectively includes 24-hour support and a continual opportunity for dialogue and ongoing development. The solutions developed by New Affinity for our context work across platforms and include apps for smartphone. I cannot commend this company highly enough.
A reliable Performance Measurement System has historically been an issue for us - New Affinity approached this issue and through thorough analysis and understanding of our needs developed a tailored solution. Our staff at Mars Horsecare have now 24/7 online access via a password to New Affinity's server which we find very helpful and saves us time in checking the plant's performance and all the factors affecting the efficiency and realiability of our plant. The solution is highly regarded in broader Mars and it is likely to be benchmarked against other solutions in the business. The development and the support is very flexible and responds to all our needs. Moreover, together with New Affinity we developed the initial solution further and I have to say that Simon's understanding of a manufacturing system makes the communication smooth and the end result extraordinary.
New Affinity designed and created a bespoke CRM system and database driven website for IDTechEx. The system has driven new sales leads, provided new marketing feedback and drastically improved the visibility of the company the internet. For a small company with demanding database and website needs, New Affinity has proved the perfect solution providing the skill, support, flexibility and value that we were unable to find anywhere else.